Frequently asked questions…

Willow Spa & Wellness is conveniently located just past Braddan Bridge on Peel Road.

If heading from Douglas, drive past Braddan Bridge and take the second right. You won't miss it.

If heading from Peel, continue past Snugborough Trading Estate and keep going until you see the large white building on the left.

The Reset Spa Day, Sundown Spa and Sunday Recharge sessions can be booked online using our booking system, for parties up to four.

Parties of more than four, half days and treatments can be booked by contacting us directly at thewillowspa@hotmail.com.

One of the Willow Wellness Team will greet you at the door and take you to the changing rooms, where we do our best to keep you separate from other guests.

Once ready, we will take you to your first experience which will depend on the route of your spa session. We will then move you through the thermal experience from room to room, allowing you to enjoy the many benefits of each space.

If your spa package includes a treatment, this will be integrated into your journey.

We differentiate ourselves from other spas by providing a truly personal experience, making our guests feel like they have the whole spa to themselves.

While you may come across other guests in passing or during afternoon tea, we offer exclusive use of each of our facilities across all of our packages, moving you seamlessly throughout the thermal journey.

This allows you the opportunity to truly unwind into your spa experience.

Our full day, half day and evening packages includes either afternoon tea, with a delightful selection of sandwiches and sweet treats, or a charcuterie board with various meats, cheeses and crackers, depending on the package you have booked.

This will be served in Blossoms Cafe or the Relaxation Room.

Yes we have plenty of parking available.

If there are none as you first drive in on your right, continue round the back of the building where there is more space on the other side.

All you'll need is swimwear, as a robe, towel and footwear is provided.

You may choose to bring more than one swimsuit or shorts as our facilities include moving between wet and dry rooms. This will ensure your comfort throughout your visit.

And perhaps some comfy clothes to go home in after!

Absolutely, our caterer is able to cater to different dietary needs.

Please let us know any dietary requests at least 48 hours before your appointment and we will ensure that this is taken care of.

Yes, we will send over a consultation to the lead booker for all guests to complete ahead of your visit.

This covers your medical history, any dietary requirements etc - anything we need to know to make your experience more enjoyable.

Our rooms have been thoughtfully designed with mum's to be in mind.

High temperatures are not recommended during pregnancy so this rules out the sauna, jacuzzi and steam room for expectant mums.

However, this doesn't mean they can't join in as each room has alternatives to enjoy, including the cooler temperature swim spa in the Rejuvenation Oasis, plunge pool and face masks in Nourish & Nature, and comfortable lounge seating, crackling fire, wellness books and meditations in the Relaxation Room.

We also offer pregnancy friendly treatments.

We are licensed and prosecco, champagne and beer is available to purchase during your spa experience.

Guests must be 16+ to use the spa facilities.

Groups of 8 or more can enjoy private, exclusive use of Willow Spa & Wellness. This is a popular option for celebrations such as hen parties and birthdays.

Private hire is available for Reset Spa Days, Half Day Spa and Sundown Spa sessions, and can be booked via email.